OVERVIEW

OUR PEOPLE

LJK Management and Staff

LJK Companies is a privately held company located in the Twin Cities suburb of Minnetonka, Minnesota. Our company is a woman-owned business, with Lisa Gehl Wing as our company’s President, and has been certified by the Women Business Enterprise National Council (WENBC). The WBENC certification for women-owned businesses is one of the most widely recognized and respected certifications in the nation.

At LJK, we feel it’s a testament to the quality of our work and willingness to go beyond what’s required, that enables us to attract and retain key staff. LJK’s senior managers have been with the company for an average of 10-20 years. During that time, management’s dedication to creating customized hotel programs which leverage client's internal data while streamlining the process has produced enormous successes.

Our railroad, airline, retail merchandising and disaster relief clients appreciate the day-to-day attention provided by our management and staff. Frequently known on a first-name basis, our people are available to customers whenever needed.

Account Management
LJK provides a single point of contact for the performance of your account. Our account managers are proactive in providing services to our clients and building strong relationships with the people in each client’s organization.

Contract Negotiators
These are the people who turn lodging rates into a win-win situation. Our contract negotiators have outstanding relationships with our hotel partners including franchises, management companies and individual property owners. At LJK, we keep our finger on the market’s pulse. We proactively monitor market conditions and evaluate opportunities to reduce hotel expenses or transportation costs. We do more than simply turn over a list of lodging or hotel properties to our clients. We present options and work in a collaborative manner to help our clients make the best decision about the ultimate hotel choice. Our contract negotiators are equally skilled in securing favorable transportation vendor agreements.

24/7 Reservation Center and Dispatch Center
Cheerful and friendly even at 3 a.m., our reservation staff is always available to take care of any emergency, irregular operation or problem during hotel check-in. Because we’re always available and accessible, our clients can feel comfortable knowing their employees or contractors will be well cared for.

Processing and Accounting Staff
Behind the scenes, our processing and accounting staff ensures that all lodging charges or transportation costs are accurately processed in a timely manner. If there are any discrepancies, our staff resolves them before they appear on your invoice.

IT Staff
While some clients have straightforward needs, our IT staff is skilled at finding customized solutions for industry-specific or client-specific issues. In addition to creating customized client solutions, our IT staff supports LJK's technical infrastructure, creates custom software applications and stays up to date through ongoing professional training, in addition to field experience.